Unfortunately, people, lawyers, and companies feel wronged by postings on UnknownCaller.info and desire to file legal action, defamation suits, etc against UnknownCaller.info
If you are getting ready to file a suit, send a letter to cease/desist or anything else to us please read below:
Suing UnknownCaller.info will not only waste your time but waste your money as well because, since we are an interactive computer service provider, we are not liable for the content posted by the users of the service.
We realize that it might be difficult to understand since the content you do not like appears on our website. But imagine that your computer got a virus from the Internet, so you decide to sue your internet provider because they have allowed the virus to get to your computer via their cable lines. Doesn't sound right, does it? Your internet provider cannot possibly check and guarantee safety of every file you download. They are service providers, and the author of the virus is the one at fault.
UnknownCaller.info is a service provider just like your internet company. We cannot possibly monitor the accuracy of the huge volume of information that our users may choose to post and are not liable for the content we do not post.
This immunity is granted by the federal law called the Communications Decency Act or "CDA", 47 U.S.C. § 230, which says that "No provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider."
Because the content on UnknownCaller.info is authored by users of the site, we cannot be legally regarded as the "publisher or speaker" of the postings contained here, and hence we are not liable for the statements that others have written even if they contain false or inaccurate information.
Here is a link that will help you understand the law: http://www.citmedialaw.org/legal-guide/immunity-online-publishers-under-communications-decency-act
Also see: http://www.law.cornell.edu/uscode/html/uscode47/usc_sec_47_00000230----000-.html
That's why it's nearly impossible for UnknownCaller.info to lose a lawsuit. UnknownCaller.info is immune from virtually every type of civil liability when it is sued based on information posted by a third party. If your lawyer claims otherwise, she or he is either incompetent or just wants to get some billable hours. Not only will you lose, it will very likely end up being very expensive for you because in addition to the fees you pay to your attorney, UnknownCaller.info will not stipulate to a dismissal of the case unless the party who filed the suit agrees to pay all our attorney fees at a minimum.
You can write a polite rebuttal to the post. Just click the
Look at it as an opportunity to better understand your clients and improve your business operations. Every business has unhappy customers but only successful one can turn unsatisfied client into a loyal customer.
If you know the statement is false, explain it in your response. If the poster cannot back up their claims, it will only prove that the claims are false and that you CARE.
Sometimes we receive letters demanding that we remove postings because they violate our Terms of Service, which prohibits posting false information. Please understand that we cannot serve as the judge or jury in such disputes, and have no way to determine if the information is true. That has to be determined in court, not by us. We will remove the content once we receive a lawful court order with proper jurisdiction.
If the above solution still does not satisfy you, and you want to pursue the poster who violated your rights, you will need to file a law suit against the author, NOT UNKNOWNCALLER.INFO. Consult a knowledgeable attorney who can help you better understand the procedure.
Please do not ask us to reveal poster's IP information or any other information we might have about the user. We are committed to protecting our user privacy and require that we are presented with a valid subpoena from a court or governmental entity with proper jurisdiction before any personally identifying information is released.
If a posting contains private information such as a social security number, bank account details, or threats of violence, we will try to remove it. Please use the 'Abuse' button to report abusive postings.